F: I'm Feeling... State how you feel without using a "You" statement, which will be interpreted as an attack.
I: Intention. State your intention. I care about this relationship, so I want to have this conversation, even though it's hard and scary.
S: Solution. Lay out a solution. Here's what I think would help.
ST: We're on the same team. It's you and me together against this problem, not you and me against each other.
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