No way. All they did was put the food in a container. You didn't dirty up a table or require any service. That's what tips are for, to tell the server they went above and beyond their duties. Taking money for food is not above and beyond their duties. If they delivered or something it would be different.
2. You’re having dinner at a restaurant you’ve never visited before and you receive poor service, a wrong item on your plate and you have an inattentive waiter. Do you leave a tip anyway, or would you leave nothing?No way. Shitty service gets you a shitty tip. I worked in food service for many years, and I know customers can be a pain in the ass, I know how it is to work for shitty wages, but if you take a job that pays half-of-minimum wage, you should damn well bust your ass to get at least the $4-$5 an hour to make up the difference. If some self-righteous waiter... 'scuse me, server thinks he deserves a tip just for bringing my food from point A to point B without tripping, falling, or spitting in my food, fuck him. Do your job well and you'll be rewarded.
3. You’re under the weather and you decide to make a doctor’s appointment: how likely are you to search the web for your symptoms and walk in with your own diagnosis already in hand (or in mind)?
Of course! You're paying him a lot of money to make you better, and if you think you have something, tell him why. At the very least it'll force him to tell you why you don't have it. Within reason. Don't tell the doc you think you have a hernia just to get your balls juggled. That's a mistake I won't make again.
4. You see a drug ad on television promoting a “miracle cure” for a condition you know you have. How likely are you to contact your doctor and ask about that specific medication? Very likely. Once I wrote a long story at work about a new medical breakthrough technique that gives sinus relief to everyone who underwent the procedure. I asked my Asian ENT doc about it. The bitch never heard of it. How is it that a specialist in the field didn't know about something that had been around long enough that it was being put into practice and I was writing about it? I dunno. I never went back.5. A cell phone company sells you a phone that fails to do something you feel is basic. They advertise a money-back guarantee, but the fine print says there’s a $35 “restocking fee” for returning the phone. How much are you likely to fight that charge because of the phone’s inability to do what you need it to do?
If you bitch, moan, and complain enough they'll either waive the fee or give the service to you for free.
6. You decide to buy a new computer, and there are two computer stores in town: one has low prices and an almost-absent sales floor staff, and the other has higher prices but very friendly, helpful staffers. You decide to get information from the well-informed staff at the more expensive store. If you knew you could save 25% or so by going to the cheaper store, how likely would you be to buy from the more expensive store that gives you better service?Easy answer, go to the fancy place, get your questions answered, then go to the cheap place and buy the cheaper product. Or better yet, call the fancy place, ask the questions, then drive to the cheapy place. Even better, go online, get the answers from knowledgeable people rather than the douchebags that work at electronics stores and buy it online, and save 35%. What I do, is get my info online, and build the computer myself, save 50% That's just me.
What about you? Surely you've had some awful customer service experiences. Hit the comments and release your inner Dwight Schrute.
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